Langley City has contracted Neptune Technology Group to read, service and replace water meter equipment within the City. Neptune staff will be accessing residential properties to read and service water meters. Water meters should be unobstructed so Neptune staff can access the equipment quickly and efficiently. Neptune staff are required to wear their Neptune photo ID in the field which has the call centre number printed, as well their employee ID and their name. If homeowners have any questions or concerns, please call the City at 604.514.2800.